To ensure the highest quality amidst unique environmental conditions, we specialize exclusively in Karuizawa.

For inquiries regarding other regions or overseas properties, we will carefully assess whether we can deliver our standard of excellence. Please understand that we may decline if we cannot guarantee the best results.

We accept inquiries 24 hours a day, 365 days a year via our Official LINE, accommodating urgent matters (such as fallen trees) and international time differences.

Please note that all correspondence is handled personally by dedicated staff, not AI. During late-night hours, we prioritize responses based on urgency.

We handle a wide range of services, from garden care to home renovations. Please feel free to contact us for anything from a single spot request to year-round annual management.

If a project involves potential risks, we will explain them clearly and explore the best possible solutions to propose to you.

We offer this assessment free of charge. Unlike a standard arborist’s perspective, we evaluate risks based on the unique co-existence of nature and people in Karuizawa. We investigate potential dangers to determine exactly where the risks lie.

Absolutely. We utilize photos and videos to provide clear, detailed reports for our remote clients.

We are also accustomed to strict confidentiality. In fact, we have many clients whom we have never met in person throughout the entire process.

We are highly acclaimed for our speed and promptness. However, if a particular task requires more time, we will transparently explain the reasons why and any associated risks.

Seventy percent of our clients come from referrals.

We respectfully decline subcontracting work from other companies. We operate exclusively as a prime contractor, working directly with property owners or their authorized agents.

Our membership currently exceeds 1,000. However, you can verify the precise, real-time count displayed on our Official LINE account.

Registration, membership dues, and estimates are all free of charge.

Registration is complete simply by adding our Official LINE account.

Please note that travel expenses may apply for surveys or estimates in distant locations.*

We adopted this system to modernize complex traditional industry practices and eliminate potential misunderstandings. Our Official LINE platform ensures a seamless, transparent process for everything—from consultation, survey reports, and estimates to contracts, completion updates, and final payment.

Telephone support is also available, exclusively for registered members.

We accept Credit Cards, Apple Pay, Google Pay, and Bank Transfers.

*Please note that we do not accept direct cash payments. If you have unavoidable circumstances requiring an exception, please consult with us in advance.

We deeply appreciate your kindness. However, we kindly ask that you refrain from handing cash directly to the staff on-site. Instead, you can send a token of your appreciation to specific staff members via our Official LINE.

We are truly grateful for your kind sentiment. As we face a variety of challenges, we would welcome the opportunity to discuss with you directly how your support could best take shape.

Yes, certainly. We propose customized plans covering both the interior and exterior, tailored to your specific needs and the surrounding environment.

Asset value is not determined solely by external factors like location and the surrounding environment.

It can be enhanced through initiatives such as building preservation, improving housing performance, and maintaining the garden environment.

We believe that enhancing a property's appeal contributes to cultivating the landscape of Karuizawa and connects to the future of the town.